Joshua Lister

Directed the successful completion of a digital certificates pilot and strategic review for an event management system valued at £25k-£100k, aligning outcomes with business goals through robust cost analysis and quality assurance.

Served as the primary system expert for the digital certificates platform, ensuring stringent brand compliance, effective problem-solving, and high-standard digital asset delivery.

Authored comprehensive professional documentation, including detailed project plans presented to senior stakeholders and the CEO, facilitating informed decision-making.

Chaired bi-monthly steering committee meetings, accelerating decision-making speed by 15% and optimizing project delivery timelines.

Managed cross-functional teams, ensuring effective task delegation, change management, and risk mitigation for successful project execution.

Translated complex business rules and client requirements into structured user stories, ensuring seamless alignment between product intent and technical delivery.

Spearheaded backlog refinement and prioritization processes, collaborating with stakeholders to balance business needs, technical constraints, and optimize delivery timelines.

Proactively identified and resolved critical gaps and ambiguities in requirements, collaborating with stakeholders to enhance solution accuracy and expected behavior.

Coordinated diverse cross-functional teams (development, QA, stakeholders) to deliver iterative improvements and sustain project momentum across multiple initiatives.

Managed delivery risks, dependencies, and scope using MOSCOW prioritization, ensuring critical items aligned with go-live objectives.

Managed the successful deployment and backlog of UK and US e-commerce sites, driving continuous improvements on the Shopify platform.

Led the integration of new payment methods (ShopPay, ClearPay), boosting user engagement by 20% within three months.

Conducted comprehensive User Acceptance Testing (UAT), decreasing post-launch issues by 25%.

Collaborated effectively with multiple teams, aligning product development with strategic product roadmaps and overarching business goals.

Managed a portfolio of diverse digital projects, coordinating international development teams across Turkey and India.

Elevated client satisfaction by 90% through implementing transparent communication strategies.

Enhanced project governance by refining process development and establishing clear accountability frameworks.

Managed project budgets, facilitated daily stand-ups, and optimized resource allocation, ensuring timely and in-scope project delivery.

Successfully delivered complex web and REST API projects for high-profile clients including BBC and Brown-Forman.

Developed sophisticated marketing websites for high-profile clients, leveraging C# .Net and Azure DevOps.

Delivered high-quality web solutions, resulting in increased client engagement and satisfaction.

Integrated internal systems with key third-party platforms such as Shopify and Royal Mail (SOAP) to streamline operations.

Developed bespoke internal systems for prestigious clients including House of Commons and BSH, enhancing B2B productivity by 10%.

Improved client relationships by generating insightful analytic reports for Nestlé Health Science.

Led fortnightly sprint meetings, consistently ensuring all project milestones were met within established timelines.

Introduced Figma prototyping and Kanban task management, enhancing design and workflow efficiency for the business.